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Job Title : Inside Sales Executive

Department : Business Development

Reports to : HOD

Locations : Pune

Responsibilities

  • Maintaining long-lasting relationships with existing customers through exceptional after–sales service. 
  • Inbound and outbound call process.
  • Actively sourcing new sales opportunities through cold-calling and emailing.
  • Developing in-depth knowledge of product features and benefits.
  • Utilizing virtual meetings to build relationships with new customers.
  • Processing customers’ purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
  • Advising customers on suitable product selection based on their needs and specifications.
  • Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
  • Setting up face-to-face meetings between potential customers and Outside Sales 
Skill
  • B.Pharma/BE/B.Tech-Biomedical/B.Sc with 1-5 years of experience as inside sales executive. 
  • Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
  • Comfortable making cold calls and talking to new people all day
  • Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers.
  • Persuasive and goal-oriented.
  • Possesses an energetic, outgoing, and friendly demeanour.
  • Eager to expand company with new sales, clients, and territories.
  • Self-motivated and self-directed.
  • Able to multitask, prioritize, and manage time efficiently.
  • In-depth understanding of company services and its position in the industry.
  • Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client.
  • Knowledge of sales process from initiation to close.
  • Ability to work independently or as an active member of a team. Previous experience in outbound call centre, inside sales experience, or related sales experience preferred.
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred. 
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